Privacy Policy

We may collect non-personal information such as:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited on our website
• Referring websites

We may also collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Property address
• Information submitted through contact forms or quote requests
• Any other information you choose to provide when communicating with us

We use your information to:

• Provide cleaning estimates and services
• Respond to inquiries
• Schedule appointments
• Process payments
• Improve our website and customer experience
• Send appointment reminders and service-related communications
• Provide customer support
• Comply with legal obligations

With your consent, we may also send promotional emails or text messages regarding special offers or company updates.

If you opt in to receive text messages from KeepOnShynex, you may receive:

• Appointment confirmations
• Appointment reminders
• Service updates
• Customer support messages
• Promotional offers (only if you have separately consented)

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will never be shared with any third parties.

We do not sell, rent, or trade your personal information.

We may share information only when necessary to:

• Process payments
• Provide requested services
• Comply with applicable laws or legal processes
• Protect the rights, safety, or property of KeepOnShynex, our customers, or others

Service providers who assist us are required to maintain the confidentiality of your information.

Our website may use cookies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Enhance user experience

You may disable cookies through your browser settings, although some website features may not function properly.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

Sensitive information, including payment information, is transmitted using encrypted connections (HTTPS) and stored using industry-standard security practices.

Access to personal information is limited to authorized personnel who require it to perform their job responsibilities.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

From time to time, we may conduct surveys or promotional campaigns. Participation is voluntary. Information collected through these activities is used to improve our services and administer promotions.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes your acceptance of those changes.

If you have any questions regarding this Privacy Policy or believe we are not complying with it, please contact us: